CHECK-IN TIME: after 14:00PM

CHECK-OUT TIME: before 12:00PM

Early check-in/Late check-out are subject to fees (please contact reception or hotel directly for details)

Pets are not allowed in the hotel.

1. Please present your passport or ID card/citizen identification for all guests to check in at the Reception.
2. Please leave your passport/ID OR a damage deposit of 200,000 VND/room upon check-in. The ID/deposit will be return/refunded immediately at check out after deducting any damages/losses to property in the room or other damages at the hotel (if any).
3. When checking in, please check the quantity and condition of the properties in the room according to the "List of property in the guest room". If there are missing items or items are found in damaged conditions, please notify the Reception immediately. Guests will be fully responsible for any losses or damages that occur during their stay.
4. All guests upon check-in must notify the reception desk of any changes to the stay period and/or number of guests and/or specific guests who will be staying later during the stay. The hotel will not refund, fully or partially, paid reservations for the above modifications after check-in. Guest must pay all room and parking charges for the intended stay before entering the room or when extending the stay.
5. Do not bring guns, explosives, toxic substances, illegal drugs and substances, pets or food with a strong odour (including durian, fresh meat and fish, soy sauce, fish sauce, ...) into the room. Do not cook or do laundry in the room.
6. Smoking, all forms of gambling, drug use, prostituion, or any other illegal activities as per Vietnamese law in the hotel rooms or premise are strictly forbidden. In case of violation, guests are fully responsible before the local law and hotel rules and regulation; a minimum penalty for smoking is 500,00 VND/violation
7. Guests are not allowed to move furniture in the room or from one room to another. In case of losses or damages to property or equipment in the room due to negligence, guests will have to compensate 100% of the value.
8. The Hotel Management reserves the right to request guests for those who intentionally ignore or violate the Hotel regulations or misconduct themselves to immediately vacate the Hotel.
9. Car parking overnight or by the hour will be charged a minimum of 250,000 VND/night/vehicle depending on the vehicle type. Parking or charging of all types of electric vehicles on hotel premises is not allowed
10. If a fire occurs in the Hotel, please promptly notify the nearest person and calmly follow the fire evacuation instructions.
11. Check-in time is 14:00 pm and check-out time is 12:00 noon. If the guests check in early or check out later than the above times, the corresponding additional fees will be charged according to the Hotel's regulations. Please contact the Reception to request any adjustment to the check-in/check-out time.
12. Before leaving the hotel, please pay all outstanding charges and return the room cards to the Reception. The hotel will charge a lost card fee of 500,000 VND/card if the guest leaves the hotel without returning the key card at the reception or loses the card during their stay
13. Visitors of guests who are staying at the hotel with legitimate reason to enter guests’ rooms must first come to the reception desk to present their identification and register. Visitors are not allowed to enter or remain in guest rooms after 21:00.

Wishing you a pleasant stay at the Hotel.